Terms & Conditions
Terms and Conditions
Check in 11am-5pm | Check out 10 am
Speed Limit: The speed limit is 5 kph throughout the campground.
Noise Policy: Quiet time is from 10:00 PM – 8:00 AM. No generators are allowed at any time.
Vehicle Policy: Only one car per booking is allowed at all times.
Helmets must be worn when riding bikes or scooters. No riding after dark or riding in or around amenities.
Payment Policy:
• A deposit equal to the first night’s tariff is required to secure the booking.
• Full payment is due 14 days prior to arrival.
• A valid card is required at check-in to cover any incidentals or damages.
• All guests must be listed on the booking. The standard rate includes accommodation for two people; additional guests will incur extra charges.
• Site and accommodation fees must be paid in advance at all times.
Site Conditions:
• One equipment type per caravan site (e.g. one van or one tent).
• One vehicle per site only.
• A maximum of 6 people is permitted per site.
• Equipment must be backed onto sites for safety and accessibility.
• All sites are unallocated – specific sites cannot be arranged in advance.
BBQs of any kind are not permitted on or around accommodation
Campground Conduct & Noise Policy:
• Quiet time is from 10:00 PM – 8:00 AM.
• Loud parties, excessive noise, foul language or illegal behaviour are not acceptable and may result in eviction.
• Smoking is prohibited in common areas and shared amenities (BBQ area, toilets).
• Children must be supervised at all times.
• Campfires and coal, wood or heat bead fueled BBQs are not permitted at any time.
• Generators are not permitted at any time.
• Please ensure that children do not play around the amenity blocks and the main entrance to the campground.
Vehicles & Visitors:
• Visitors are not permitted to bring pets.
• Guests are responsible for visitor behaviour.
Pet Policy:
• Pets are welcome at Rapid Bay Campground.
• Dogs must be on a max 2-metre leash within the campground at all times. No barking/yapping permitted.
• Pets are not allowed in or around amenity blocks.
• Owners are responsible for cleaning up after pets and any damage caused.
• Non-compliance may result in eviction without refund.
Cancellation Policy:
• More than 14 days before arrival: Full refund, less a $25 admin fee, or option to hold full credit valid for 12 months.
• Within 14 days (peak) or 7 days (off-peak): No refund.
• Peak periods include: Summer school holidays, Easter, long weekends & local events.
• Off-peak is all other times.
• No refunds for early departures, weather, Covid, or late arrivals.
• Seasonal promotions may carry non-refundable conditions, clearly noted at booking.
• Prices are subject to change.
Privacy Policy:
This campground is operated by the Belgravia Group, and your information is managed in accordance with the Belgravia Privacy Policy.